Account settings

The Account settings page allows you to manage your basic account information as well as dataset access.

Access Account Settings

To access to your account settings:

  1. Click on your username in the top righthand corner.
  2. Select Account settings.
    The Account Settings page is displayed.
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Use the tabs on the top to navigate between:

  • Account Settings to manage your basic information.
  • Dataset access to enable access to the TCGA data.

Manage your basic information

Click on the Account Settings tab on the top to change your personal information as well as your email address and password. Note that you won't be able to change the username you chose at sign-up.

Dataset Access

  • To review information on the datasets you have access to, click the Dataset Access tab. This page contains information on the controlled datasets that you are able to access on the platform.
  • You must be logged into the platform using eRA Commons login to be able to view the list of controlled datasets.
  • You can also access controlled datasets by connecting your ICGC account for ICGC Controlled Data Access.

About data access

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Please note that an eRA Commons account can be linked to only one account on the CGC. This is in line with eRA Commons and dbGaP policies that do not allow more than one person to access data using the same account. More info:

Disconnect your account from a DRS server

Follow the procedure below to disconnect your account from a DRS server. Please keep in mind that you will no longer be able to import files through from the environment you disconnected. In addition, the files that have been previously imported will no longer be available for use.

  1. Click your username in the upper right corner and choose option Account Settings.
  2. Click the Dataset Access tab.
  3. Find the section for the environment you want to disconnect. 
  4. Click the ellipsis menu  and select Deactivate.

Your account is now disconnected from the DRS server.

Account inactivity

If you haven't logged in to the CGC in 90 days, your account will be temporarily disabled due to inactivity. Prior to temporary account deactivation, you will be notified by email and will be provided with the option to log in and keep your account active.

If your account does get deactivated, you will not be able to use it to log in, but your data remains on the CGC and is not affected in any way. To re-enable your account, follow these steps:

  1. Log in to the CGC with your username and password. Account reactivation dialog is displayed.
  2. Click Activate account. Reactivation email is sent to your account's email address.
  3. Open the reactivation email in your email inbox and click Activate account. You are taken to the password setting screen on the CGC.
  4. Set a new password. Make sure that the password matches all requirements listed below the password entry field.
  5. Click Activate account. Your account is now reactivated.
  6. Log in with your username and your new password. You are taken to the dashboard and can continue working with the CGC.

When the reactivation email is sent, you have 6 hours to activate the account.

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Note that temporary account deactivation due to inactivity applies only to dedicated CGC accounts and does not affect external accounts that are used to access the CGC, such eRA Commons.


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